At 18yo, we believe that gaming should always be enjoyable and within your means. We provide every Filipino player with the tools, information, and support needed to keep their experience safe, balanced, and fun at all times.
Applies to all Filipino players on the 18yo mobile platform. Gambling is for adults aged 18 and above only.
Gaming is meant to be a form of entertainment — not a source of financial stress or emotional harm. At 18yo, we take our responsibility to every Filipino player seriously, and we actively encourage healthy habits around sports betting and casino-style games on our mobile platform.
We understand that problem gambling can affect anyone, regardless of experience or income level. That is why we have built a comprehensive set of responsible gaming tools directly into the 18yo platform, so you always have control over how you play, how much you spend, and how long you stay on.
If you ever feel that your gaming is no longer fun or is causing you worry, we urge you to use the tools below or reach out to our support team immediately at [email protected]. You are never alone in this, and help is always available.
Set a daily, weekly, or monthly cap on how much Philippine pesos you can deposit. Once your limit is reached, no further top-ups are accepted until the period resets. You can lower your limit instantly, but increases take 24 hours to apply — giving you a cooling-off buffer.
Choose to receive on-screen reminders after 30, 60, or 90 minutes of continuous play. These prompts help you stay aware of how long you have been active, so you can make a conscious decision to continue or take a break without losing track of time.
Need a short break? Activate a time-out period of 1 day, 1 week, or 1 month directly from your account settings. During a time-out, your account is temporarily suspended — you cannot log in, deposit, or place any bets until the period ends.
If you feel you need a longer break, you can request self-exclusion for a minimum of 6 months or permanently. Once active, self-exclusion cannot be reversed for the duration of the chosen period. Contact [email protected] to start the process and our team will act on your request promptly.
Problem gambling can develop gradually and is not always easy to spot. Below are some common warning signs that your relationship with gaming may need attention. If you identify with several of these, we strongly encourage you to use our responsible gaming tools or speak to a professional.
Recognising these signs early is the first step toward regaining control. The 18yo platform is designed to support you at every stage — whether that means setting tighter limits, taking a break, or stepping away entirely until you feel ready to return.
The 18yo platform is strictly for players aged 18 years and above. Every new account undergoes identity and age verification before full access is granted. If you are a parent or guardian, we recommend activating parental control software on shared devices and keeping your login credentials private to prevent anyone underage from accessing the platform. If you suspect a minor has registered an account, please contact us immediately at [email protected] so we can investigate and take action without delay.
Our support team is here for every Filipino player on 18yo. Whether you want to set limits, take a break, or just ask a question, we are ready to help you enjoy gaming the right way.